How the Elite Hail Care “White Glove Treatment” Works
At Elite Hail Care, we pride ourselves on offering a seamless and luxurious repair experience through our “White Glove Treatment.” This comprehensive service ensures that your vehicle’s hail damage repair is handled with the utmost care and professionalism. Here’s a step-by-step guide on how our White Glove Treatment works.
1. Insurance Claim Filed
The first step is to file your insurance claim. This initiates the process and ensures that your hail damage repair is covered by your insurance provider.
2. Register Your Claim at the Elite Hail Care Portal
Once your claim is filed, register it at the Elite Hail Care portal. This portal will be your central hub for managing your repair process and staying updated on the status of your vehicle.
3. Onboarding
During the onboarding process, we will guide you through the necessary steps, ensuring you understand the entire repair process and what to expect.
4. Customer Profile Creation
We will create a detailed customer profile, capturing all essential information about you and your vehicle to ensure a personalized repair experience.
5. Network of Hail Damage Repair Shops
Our extensive network of hail damage repair shops ensures that you have access to the best repair facilities based on scheduling, availability, and location.
6. Meet with the Repair Shop
You will meet with the repair shop to discuss the specifics of your vehicle’s damage and the repair process.
7. Review Hail Damage Estimate with the Repair Shop and Insurance Adjuster
The repair shop and insurance adjuster will provide a detailed estimate of the repair work needed, which will be reviewed with you for accuracy and clarity.
8. Repair Work Scheduled
Once the estimate is approved, we will schedule the repair work at a time that is convenient for you.
9. Depending on Your Deductible, There May Be No Out-of-Pocket Cost
Depending on your insurance policy and deductible, you may not have any out-of-pocket costs for the repair work.
10. Rental Car or Drop-Off Service
If you don’t have rental car coverage, we can provide a rental car or arrange for a drop-off service to ensure you stay mobile during the repair process.
11. Repair Work Begins
Our expert technicians will begin the repair work, restoring your vehicle to its pre-damage condition.
12. Portal Updates
Stay informed about the progress of your repair work through the Elite Hail Care portal, which provides real-time updates.
13. Repairs Complete
Once the repair work is finished, we will notify you through the portal.
14. Car Detailed
As part of our White Glove Treatment, your car will be detailed, ensuring it looks as good as new.
15. Lifetime Guarantee
We stand by the quality of our work with a lifetime guarantee on all repairs.
16. Personal Vehicle Return
A representative from Elite Hail Care will meet you on the day your car is returned to ensure everything meets your expectations.
17. Feedback and Reviews
We value your feedback and would love for you to provide a review of our service. Your input helps us continue to provide top-notch service to all our customers.